S1 ( STAGING) - Instance provisioning and deployment issues

Incident Report for Skaylink Managed AWS Hosting Platform

Resolved

This incident has been resolved.
Posted Apr 14, 2025 - 20:03 CEST

Update

We are continuing to monitor for any further issues.
Posted Apr 14, 2025 - 16:21 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 14, 2025 - 16:20 CEST

Investigating

One of our S1 (STAGING) configuration management nodes for Ubuntu Jammy has failed, which is why customers using this node are currently unable to deploy their Stage/Test/dev/uat projects and the instance provisioning is disrupted.
Posted Apr 14, 2025 - 15:41 CEST
This incident affected: Instance provisioning eu-central-1 (management node for jammy clients - tier S1).
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